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Conditions of Use

Terms of Use

The Ashby's Online website is operated by Ashby's Online 105 Stratford Dr., Summerville SC 29485
Server Abuse

Ashby's Online does not allow bots, spyders, or any other type of sniffing/hacking programs to be run on our servers. Such activity will be deemed as server abuse and will result in immediate account termination. Attacks against our servers and computer systems is strictly prohibited. This includes and is not limited to: port scanning, IP spoofing, SYN flood attacks, security hole scanning, etc.

We supply our customers with resources to resell our products. These resources are for download and viewing only. WE DO NOT ALLOW LINKING TO OUR RESOURCES. Unauthorized linking to our website and servers without the expressed written concent of The Ashby's Online will be deemed as server abuse. This includes and is not limited to linking to: html pages, images, media, files, and any other part of our website.

The Ashby's Online will act strongly against server abuse. Possible actions against server abuse may include and are not limited to warnings, account suspension or termination, and civil or criminal legal action, depending on the seriousness of the abuse and or attack.
Acceptance of terms of use

These Terms and other applicable conditions and notices contained herein govern your use of the Ashby's Online service and website. These Terms of Use are an ongoing contract between you and Ashby's Online and apply to your use of the Ashby's Online service and website. These Terms of Use affect your rights and you should read them carefully.
Fees and cancellations

You agree to our additional Fees and Cancellations policy.

We reserve the right to change prices at any time. Due to possible information misrepresentations, we may correct typographical and printing errors related to prices at any time. Members should be aware that product prices can and do fluctuate as a result of a supplier changing their wholesale pricing.
Limitations of Liability

Ashby's Online entire liability and your exclusive remedy with respect to use of the Ashby's Online web site and any components of the Ashby's Online web site, as well as Ashby's Online , Inc.ís liability to you for breach of the General Terms of Service are limited solely to the amounts you have paid to Ashby's Online for the use of the web site and for refund or replacement of any product returned by you. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, Ashby's Online ís liability is limited to the extent permitted by law.

In no event shall Ashby's Online , its parent companies, its subsidiaries, its members, its partners, its joint ventures, its affiliates, its suppliers, its licensors, its contractors or their respective agents or employees be held liable for costs or procurement of substitute goods or services, lost profits, lost data, business interruption, attorneysí fees or any direct, indirect, special punitive, incidental, exemplary or consequential damages, (or any kind of damages whatsoever). This applies even if Ashby's Online has been advised of the possibility of such damages; whether in an action under contract, negligence, tort or any other legal or equitable theory of recovery; arising out of or in connection with the use, inability to use, or performance of the information, merchandise, and materials available from The Ashby's Online web site, or any part thereof, or your reliance on or use of information, services or merchandise provided on or through The Ashby's Online web site, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, any failure of performance, computer virus, communication line failure, theft, destruction, or unauthorized access to, alteration of, or use of your account, whether for breach of contract, negligence or under any other cause of action. In the event Ashby's Online is found liable under any circumstance under the terms of this agreement, Ashby's Online ís liability shall be limited to the replacement or refund for any product or service purchased from us and the replacement or refund for product will be made after the return of the product to Ashby's Online .
Electronic communications

By using the Ashby's Online service, you consent to receiving electronic, phone, and mail communications from the Ashby's Online These communications will include notices about your account (e.g., shipping and receiving e-mails) and information concerning or related to our service. These communications are part of your relationship with Ashby's Online and you are entitled to receive them as part of the Ashby's Online subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

All content included on the Ashby's Online website and delivered to members as part of the service, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of Ashby's Online System, Inc, or its members and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of the Ashby's Online System, Inc, and protected by U.S. and international copyright laws. Content should not be reproduced or used without express written permission from the Ashby's Online, or its suppliers. The Ashby's Online reserves the right to terminate your membership hereunder if the Ashby's Online System, Inc, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying or other unauthorized use of our proprietary content
Account access & identity protection.

In order to provide you with ease of access to your account, Ashby's Online will place a cookie (a small text file) on any computer from which you access the Ashby's Online website. When you revisit the Ashby's Online website, this cookie will enable us to recognize you as a previous user or as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account. You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You may not share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions and liabilities. Users of public or shared computers should log out at the completion of each visit to the Ashby's Online website. If you find that you're a victim of identity theft and it involves a Ashby's Online account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. The Ashby's Online reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. Ashby's Online is not obligated to credit or discount a membership for holds placed on the account by either a representative of the Ashby's Online or by the automated processes of the Ashby's Online
Payment obligations.

The member understands that a valid form of payment must accompany all orders. Upon account creation, an order of at least $100 is required for your first order. After your initial order, there is no set minimum order amount.

You can return merchandise in original unopened condition for up to 30 days for a 15% restocking fee. No returns after 30 days unless related to the product warranty. If you are not satisfied with a product upon initial inspection, please contact customer service for our 100% Initial Satisfaction Guarantee. ***We only accept returns with a Return Authorizaion Number that you can obtain by calling or emailing customer service.***
Product Warranties

Many products carry an extended warranty. Check the product's description for extended warranty information. Some products come with limited one year, five year, ten year or lifetime warranties. Your customers do not have to return warranty merchandise to you. The product warranty printed on the box or on the card inside the box has a warranty address. You can also contact customer service and they will provide you the warranty address.
We Ship Fast and Faster

Many orders are shipped the same day they are received. Our goal is to ship all orders by the second business day, however, if you need something quicker and guaranteed, express fees are available.

To ship the same day you place your order, there is a $10.00 express fee. Orders must be received by 12 Noon C.S.T. (Central Standard Time). To ship the next business day, there is a $5.00 express fee. Orders must be received by 3:00pm C.S.T. Orders placed after 5:00pm C.S.T. on normal business days will be considered received the following business day.
When placing your order online, please mark the appropriate box to indicate your express fee. Please also indicate your express fee on fax, phone and email order.

Note: Orders shipping to California require additional labeling and can take 3 to 4 days to ship.
Order changes

Generally, the members should assume that once an order is placed, it cannot be changed in any way. However, if the Member contacts the Ashby's Online customer service department as soon as possible with a change request, it may be occasionally possible to amend the order.

After an order ships we cannot change the destination address. Any changes to orders after being placed are subject to additional fees.

As a client of the Ashby's Online, you understand that you are absolutely independent entity from the Ashby's Online. You are responsible to pay taxes to state, federal or local authorities in accordance with any and all applicable laws. This tax responsibility includes collecting and remitting all appropriate sales taxes to state and local authorities.
Legal recourse

You and Ashby's Online agree that the laws of the State of Texas and Dallas County shall have exclusive jurisdiction over any dispute or claims, policies, and procedures between you and Ashby's Online relating in any way to the Ashby's Online service or website or these Terms. You and the Ashby's Online expressly and irrevocably consent to personal jurisdiction and venue in these courts. The non-prevailing party shall pay all attorney's fees and court costs.

Reseller understands that all information provided by the Ashby's Online is confidential and proprietary to Ashby's Online and must be used by reseller according to the terms of this agreement. Reseller agrees to not provide any confidential or proprietary information received from Ashby's Online to any business entity that may compete with the Ashby's Online Any violation of confidentiality is grounds for immediate termination.
Website information

While www.ashbysonline.com (hereafter the "Website") and all of its dependent pages contain far too much information to be quoted in their entirety in these Terms and Conditions, the Member is responsible for reading and understanding all information contained on the Website. Ashby's Online is not responsible for any inconvenience, loss of profit, or other complication that the Member, his or her business, or his or her customers may experience as a result of the Member's failure to read and understand all information on the Website. Furthermore, it is the responsibility of the Member to contact and question the Ashby's Online customer service representatives regarding any portion of the Website that they have read but do not understand.
Last updated on May 1, 2014.

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